Every department, every material, one system of record
Use the tabs below. Departments shows each team's apps, modules, outputs and access rule. Products & Materials is the catalogue every department buys, stores, installs and maintains. Access & Roles is the rule book that decides who sees what.
One card per department — its apps, its modules, its outputs, its access rule.
Twelve departments run the LC Ecosystem. Each card below is the complete picture for that department: which applications it opens, which operating modules it runs (procurement, stores, materials, quality, vendors, finance, facility, security, workforce, management), what it produces, who works in it, and exactly what it is allowed to see. Nothing is repeated anywhere else in this proposal.
Sales & CRM
- Enquiries, leads and follow-ups
- Site-visit scheduling and QR passes
- Villa blocking, pricing and discount requests
- Booking and agreement progress
Sales executive · Relationship manager · Sales head
Access rule — Sees only its own leads; sales head sees the full pipeline. No construction or maintenance data.
Finance & Collections
Tie every rupee spent on material and work back to a villa and a budget line.
- Payment schedules, receipts and refunds
- Overdue and ageing reports
- Corpus, maintenance and other charges
- Discount and waiver approvals
- Customer payment schedules, receipts and dues
- Vendor bill booking, approval and payment release
- Cost centre per villa / block / amenity
- Advance, retention, GST and TDS handling
- Cash-flow and committed-cost view
Finance / accounts · Collections officer · Sales head
Access rule — Full financial read/write; no ability to change construction status or approve customisation scope.
Registration & Documentation
- Agreement, sale deed and registration appointments
- KYC and document verification
- Document vault publishing to owners
Registration desk · Legal / documentation
Access rule — Document-scope only, per villa. Cannot view financial margins or workforce data.
Construction & Engineering
Control the materials that actually build the villa — quantity, brand, grade and cost. No stage moves forward without a checked, photographed and signed quality gate.
- Stage-wise construction progress and dated evidence
- Technical feasibility of customisations
- Quality checks, snag lists and pending works
- Occupancy / completion certificate inputs
- Material master: cement, steel, aggregate, blocks, tiles, sanitary, electrical, paint, joinery
- Brand / grade / make approval per specification
- BOQ and quantity estimation per villa and per stage
- Rate contracts and escalation clauses
- Batch, test certificate and warranty capture
- Wastage, breakage and reconciliation
- Stage-wise checklists (foundation to handover)
- Cube test, slump test and material test logging
- Snag / NCR raising with photo and assignee
- Hold points and stage-release approvals
- Contractor workmanship scoring
Site engineer · Site manager · Architect · Structural engineer · MEP engineer · QA / snagging
Access rule — Villa-scoped write on progress and evidence; read-only on customer payments.
Procurement & Stores
Turn site demand into approved purchase orders with full price and vendor control. Know exactly what material is on site, where it is and what it was consumed on.
- Material and labour requests from site
- Purchase-on-behalf requests raised by owners
- Indent → PO → GRN → issue trail
- Stock mismatch and material-theft alerts
- Indent / material request raising from site
- Approval matrix by value slab (engineer → PM → management)
- RFQ, vendor quotation comparison and rate negotiation log
- Purchase order generation, amendment and cancellation
- Vendor master with GST, PAN, bank and rating
- Budget vs committed vs actual spend tracking
- GRN (goods receipt) against PO with photo evidence
- Rejection / short-supply and debit note handling
- Bin, stack and store-location wise stock
- Material issue to villa / block / contractor
- Consumption vs estimate variance per villa
- Reorder level alerts, stock ageing, physical stock audit
Procurement officer · Stores in-charge · Purchase approver
Access rule — Material and vendor scope only; purchase approver has value-limit based approval rights.
Customer Care & CRM Service
- Complaints and service requests across 13 categories
- SLA clocks, reminders and closure ratings
- Owner communication and announcements
Relationship manager · Customer care executive · Care lead
Access rule — Sees assigned customers only; care lead sees all tickets and escalation levels.
Facility & Community Management
Run the community after handover with the same discipline as construction.
- Maintenance billing runs and dues
- Amenity inventory, calendars and layered booking rules
- AMC, vendor and preventive-maintenance schedules
- Events, notices, MOM and community compliance
- Asset register for lifts, pumps, DG, STP, HVAC, gym and pool equipment
- Preventive maintenance calendar and checklists
- Breakdown / complaint work orders with SLA
- Spares and consumables inventory
- AMC and warranty tracking with renewal alerts
Facility manager · Community manager · Housekeeping supervisor · Vendor coordinator
Access rule — Community scope; no access to sales pipeline or construction commercials.
Security & Gate Operations
Control who and what enters — including material gate entries.
- Gate entry, visitor and domestic-staff verification
- Vehicle and material movement logs
- Incidents, patrols, SOS and emergency protocol
- Visitor, staff and vehicle passes
- Material inward / outward gate pass linked to PO and GRN
- Patrol rounds with checkpoint scanning
- Incident reporting with evidence
Security head · Security supervisor · Security guard · Control-room operator
Access rule — Gate and incident scope only; guards get a tap-first shift view with no reporting or export rights.
Management & Executive Office
One console over every department, with escalation and spoken instructions.
- KPI command centre and risk board
- Predictive alerts across today / 7 days / 30 days
- Escalation ladder Level 0 → Level 5
- All final approvals and policy decisions
- Department-wise KPI and SLA dashboards
- Escalation inbox for breached and long-open items
- Approval queue across procurement, cost, customisation and waiver
- Voice instruction to any department, tracked to closure
Department head · Project manager · Management · Executive / promoter
Access rule — Cross-department read on everything; write limited to approvals, policy and escalation ownership.
Workforce & Contractor Operations
Know who worked, where, on what — with proof. One registry for everyone who supplies material or executes work.
- Voice-created tasks, dispatch and reassignment
- Proof-of-work evidence and validation queue
- Attendance, productivity and rework scorecards
- Attendance, gang and shift allocation
- Task assignment with ETA and proof-of-work upload
- Offline field capture with auto sync
- Safety, PPE and toolbox-talk records
- Vendor / contractor onboarding with documents and compliance
- Work order and rate item mapping
- Measurement book (MB) and work-done certification
- Running account bills, retention and deductions
- Performance, delay and quality rating
Supervisor · Field staff · Contractor lead · Crew member
Access rule — Contractors see only their own crews and villas; supervisors validate, only heads can close high-risk tasks.
IT, Admin & Platform Control
- Roles, permission sets and department mapping
- Master data: villas, SOW, price list, amenities, SLA and escalation matrix
- Notification templates and AI guardrails
- Voice-credit caps, audit-log browser and data exports
Super admin · IT admin · Data steward
Access rule — Configuration rights without business-data write; every admin action is written to the audit log.
Smart Estate & Devices
- CCTV, ANPR, access control and IoT integration
- Device inventory, health and telemetry
- Device event → task automation rules
Facility head · Security head · Device technician
Access rule — Device scope only; camera and lock actions always require a named human approval.